PRECIO: $ 2.796.00

$ 279.60 USD

FICHA TECNICA:

PAGINAS: 704

Autor: Frank M. Gryna, Richard C.H. Chua, Joseph A. DeFeo

TOMOS: 1

CODIGO: MCI987

PESO: 2.095 libras

FORMATO: 7,6 en ancho x 1,43 en gruesa

EDICION: 5

FECHA DE.: 2005

RESEÑA:

Through four editions, Juran's Quality Planning and Analysis has provided students and professionals with an authorized treatment of the subject that goes beyond statistical techniques.

The fifth edition of this highly regarded classic book on quality management, Juran's Quality Planning and Analysis for Enterprise Quality, combines the pioneering concepts of Dr. Joseph M. Juran and the teachings of Dr. Frank M. Gryna with ideas and experience of today's leading trainers and practitioners in the Juran Institute: Dr. Richard Chua, Executive Vice President, Joseph A. DeFeo, President and Executive Coach.

The trademark Juran Institute approach has been in development from the viewpoint that the achievement of quality products and services requires the application of management, technology stocks, statistical and performance in all functions of an organization. With real-world problems provided in each chapter, students are faced with realities that confront managers, designers, engineers, traders, operations personnel, users, and others involved in the quality of the company.

This text will challenge readers to make assumptions, estimate economics, reach conclusions based on data, and adapt to the imperfect world of the professional. Students and professionals will also find this book useful as they prepare for various certifications such as Certified Quality Engineer, Reliability Engineer, Quality Manager and Six Sigma Green Belt and Black Belt.

CONTENTS:

Introduction: A Roadmap for Change
Part I: Foundation

1. Basics
2. The company Quality Assessment
3. Quality Improvement and Cost Reduction
4. Operational quality planning and sales revenue
5. Quality Control

Part II: management concepts
6. Process Management
7. The Organization for Quality
8. Strategic Quality Management
9. Development of a Quality Culture

Part III: Functional Applications
10. Understanding customer needs
11. Design for Quality
12. Supply Chain Management
13. Operations-Manufacturing Sector
14. Operations-Service Sector
15. Inspection, testing and measurement
16. Quality Assurance Audits

Part IV: Statistical Techniques
17. Basic concepts of statistics and probability
18. Statistical Tools for Data Analysis
19. Statistical tools for the design of the Quality
20. Statistical Process Control

Appendix I: Supplementary Problems with Minitab
Appendix II: Study Guide Examples
Appendix III: Tables